XMax400Paul wrote:Not fit for sale?
Replacement Bike i would hope...
Sale of goods act, not fit for purpose
XMax400Paul wrote:Not fit for sale?
Replacement Bike i would hope...
Of course not, I really really like the Tmax Dx, love it!Stephen wrote:...only thing I will say,don't let this deter you from the Tmax DX,they are indeed a fine machine...
I have a DX as I mentioned earlier and if the problem really is with the app, then I agree with the dealer that you/they need to contact Vodafone rather than Yam, to try and sort this out. In any case, why not do that if it means a quick resolution to the problem? You do have to be there because it's on your phone and there are probably security questions required and certain other details from you etc.8500rpm wrote:Update!
Haha, you will love this!
The ServiceManager called me, said it's not the Tmax, it's vodafones fault. And I need to call Vodafone and sort that out. It's not Yamaha.
So I said, but what? Yamaha has subcontracted/OEM Vodafones tech, it's still your product. Yamaha.
So he said, they cannot do anything, it's not their fault that I downloaded the App
So we were arguing for 10minutes, he is crazy He clearly have no idea of how it works. Then he asked, 'what number does your sim card in the scooter have'? and I was like... I have no idea, I don't even know if there is a sim card... he said 'Oh, so the feature came with the scooter' you haven't 'installed a telematics box'
Sh*t... I'm afraid now, they have no clue... Now they asked be to come to them next week, so they can have a look at the App. I said, why do you need me? If you just download the app and use my credentials? He was like 'No, it's your App, you need to come here with it'
Unfortunaly Yamaha has no contact info in Sweden, they just refer to the dealer.
Does anyone have contact info to the main Yamaha importer/Inc in Europe? In which country is it locaed?
I'm curious if it can be with them all summer, or can Yamaha give me a new Tmax