Sym spares

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phantom309
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Re: Sym spares

Post by phantom309 » Sun Jan 06, 2019 7:20 am

about 3 weeks an parts were at the shop..
the voices may not be real, but they do have some good ideas. ;)

Maxsymuppet
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Re: Sym spares

Post by Maxsymuppet » Sun Jan 06, 2019 7:39 am

phantom309 wrote:
Sun Jan 06, 2019 7:20 am
about 3 weeks an parts were at the shop..
That's more like it. Hopefully I should get the part I want pretty soon then. Still doesn't explain why I waited 15 months for a heated grips switch though.

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phantom309
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Re: Sym spares

Post by phantom309 » Sun Jan 06, 2019 7:42 am

can't answer that. who knows why. i know they have changed owners since i had mine ( uk importers ) maybe they're not as on the ball ?
the voices may not be real, but they do have some good ideas. ;)

Maxsymuppet
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Re: Sym spares

Post by Maxsymuppet » Wed Jan 16, 2019 7:47 am

Still waiting. My dealer was told yesterday or today. Now it's a couple of days. I'm not holding out any hope. I will give it another week then try to source it from somewhere else. But as the Maxsym is such a low-selling model I'm not holding out much hope on that either. Looks like finding someone who does plastic welding. I have noticed the crack is spreading by the way, so the situation could become urgent.

If this happens again it is being sold and I'm going back to Japanese. At least you can get parts in a reasonable time. As I have said before if something major goes such as the oil pump I will be off the road for months. No way am I putting up with that. I depend on my bike for all my transport needs.

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muddyfox
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Re: Sym spares

Post by muddyfox » Wed Jan 16, 2019 11:36 am

Muddyfox (Nottingham)
Ride safe

Maxsymuppet
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Re: Sym spares

Post by Maxsymuppet » Wed Jan 16, 2019 5:29 pm

That's just the thing I'm after. Thanks. I didn't think of looking on ebay.

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muddyfox
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Re: Sym spares

Post by muddyfox » Thu Jan 17, 2019 4:28 am

Maxsymuppet wrote:
Wed Jan 16, 2019 5:29 pm
That's just the thing I'm after. Thanks. I didn't think of looking on ebay.
Good to know it helped.
Muddyfox (Nottingham)
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oblong
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Re: Sym spares

Post by oblong » Fri Jan 18, 2019 1:58 am

To prevent crack propagating you could drill a hole into the tip of the crack.

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horobags
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Re: Sym spares

Post by horobags » Fri Jan 18, 2019 2:30 am

drilling cracks!! :shock: , are we going off topic here.? :lol:
kicking away from the mundane everyday.

Maxsymuppet
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Re: Sym spares

Post by Maxsymuppet » Thu Jan 24, 2019 11:40 am

And still waiting. The latest is the part is on back order from Sym in Taiwan, but the dealer has asked the importers to take one off a Maxsym they have. Again - the dealer asked them to do this over a month ago and they didn't.

This is getting silly, and I'm sure any of the Japanese manufacturers/importers wouldn't treat a customer like this. If Sym are trying to take sales away from the big boys they are definitely going the wrong way about it. I for one am thinking of going back to Japanese. I didn't have this problem with either of the Burgmans I had. Oh yes, the dealer also does LML, and apparently they had a customer waiting for two months for a part and they had to take one off an LML they happened to have in stock and tell the importer to come and collect the rest. So it could be something to do with small scale manufacturers. Or at least those that don't make many sales in this country.

One thing - the crack appears to have stopped spreading, so at least the matter isn't so urgent. I thought about getting one off ebay from the link kindly supplied by Muddyfox (thanks again for that) but I don't see why I should. It is surely reasonable to expect the manufacturer/importer to supply any parts needed. I am just dreading the day when I need something vital, though the dealer tells me that if this happens they will just provide me with a new bike and leave it to the importer to sort out.

Watch this space...


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