I have two SYMs I bought from new, and for both I have now abandoned the daft service intervals as the accumulated cost was just not worth the warranty. In both cases the insurance offer was pointless (3rd party only) and the interest rates now are huge.
One is a 2011 GTS300, the other is the 2011/12 Joyride.
Both started drab grep metallic but at least the GTS has silver wheels and forks. I wanted the GTS125 silver but it wasn't possible, the JR200 after being knocked down in a car park (it was tarmac colour with black wheels after all) was professionally repainted in Rossi Corsa and now looks stunning.
Both are fun to ride, the GTS300 is more 'peppy' than a Burgman 400, and also doesn't suffer the classic 2007-on Burgman clutch judder, it's a very solid frame too. The JR is more bendy - perhaps because of the (very useful) flat floor, a much more scootery feel.
Both windscreens were hopeless and have been replaced by Isotta windscreens, sent over from europe as they were unobtainable here. In fact I dread to think how much money SYMUK are failing to make on parts and accessories, even my Givi racks came from Germany. Basically the rule is that if I can't buy them online (or at all) from SYMUK I won't - basic rule of supply there.
3000 km is too far for the oil and too soon for anything else, so I change the oil every 1500km, air filter + plug at 6000km and both now have reached 9000km.
For some reason service manuals are a secret and parts very difficult to obtain, so I use the previous gen service manual for the JR200 and the Citycom 300 service manual for the GTS with the same motor.
Faults:
* The GTS300 has been faultless.
* The JR200 has had (a useful list for the new version as requested earlier in the thread)
1) A grabby clutch. The speed is too high, two up in London really cooked that.
2) Corroding connectors as road spray gets thrown up the open front. (The GTS has a rubber shield).
3) noisy dashboard
4) the tank is a little small.
5) Thermometer sender failure.
It also has a blinking engine light too that no one knows what it means. The warranty here has been useless.
The JR200 take-up speed for the clutch is way too high, much higher than the GTS300 which manages at walking pace and is therefore FAR better in traffic. I am still sourcing weaker springs for the JR200 clutch to lower the engagement speed.
The SYMUK website for the new GTS300 is disappointing as it appears to have all the specs for the old model, like 263cc etc, whereas the new model is 278cc I believe. I also despair of the colours available - black or white? A simple trip to Spain will get me a silver one with ABS for the same money as the matt black UK one, so that's where I'll probably buy that one.
As for again not being at Motorcycle Live and thinking you need a £50k stand or nothing - that's just plain wrong. All you require is a Joyride 200, a new GTS300 and the new 600 in a small open stand and you'd get a lot of interest. As for dealers, I had a nice one nearby (Supamoto) but they closed/contracted, there are now two at a distance but the only one that seems to have any decent stock seems to be in Bolton, a long way away (almost as far as Spain

. France has rubbish colours too BTW. From all dealers I have talked to getting parts has been a trail and Kymco is now seen as the better alternate for them to stock as their supply chain is excellent. Sad but true.
For me there are the following criteria:
1) Cheapness to run (fuel, ins, tax, servicing)
2) Tank capacity
3) Underseat storage capacity
4) Ride quality, seat comfort (The JR200 seat sucks, the GTS (once that ridiculous adjustable backrest was replaced with something a fraction of the size) rocks.
5) Features (The GTS mirrors were hopeless - I fitted bar mirrors so I could actually see behind me and put vinyl wrap over the old holes)
I liked the Piaggio X10 until I realised it was too wide and had no underseat space, such details break a sale.It does have excellent service intervals though.
The new Kymco looks good but I'm not sure it's as good. Daelim looks promising.
The new GTS has a useful power upgrade and heater vent, bigger wheels and possibly more space. But not in black and not without ABS, so a flight to Spain and a ride home look in order there if I decide to go that way. Of course that precluded trade ins - but dealerwise I don't have that option anyway
