People are forever winding up companies with joke letters of complaint, but things get really good when companies play along in turn.

And so, to Bic, who make the famous pens. One customer told them that one of their pens must have been faulty because it was erroneously drawing nothing but massive penises. And so, Bic responded to the letter and apologised in a funny fashion.

Have a read of this letter (click on it to make it larger, if needed).



Notice the signature!